FAQ

California PUC, is clear that every move with a distance of over 100 miles is considered long distance.

However, some customers may benefit from local rates. Therefore, our estimators can work on both tariffs, you may choose the lowest one. By law, we still will weigh the truck, but will discount difference from the final cost. This way we stay compliant with PUC, at the same time provide customer with lower rate!

Here is a list of hazardous materials that movers are not allowed to transport with household goods.

From PUC booklet

Here are some boxes and materials that we use in our day to day operations:

FILE (BANKER) MOVING BOXES - 1.5 cubic feet,

   size range of (15" x 12" x 10").

    Great for packing files

SMALL MOVING BOXES - 1.5 cubic feet,

   Size range of (15"x 12"x 9").

   For packing books, collectibles and small/light manufactured items.

MEDIUM MOVING BOXES - 3.0 cubic feet,

   Size range of (18"x 15"x 12").

   For packing larger books, files, collectibles, almost all non-breakable kitchenware.  (Do not over pack).

LARGE MOVING BOXES - 4.5 cubic feet,

   Size range (24"x 16"x 17").

    For shipping, storing linens, pillows, collectibles, larger plastic dishes, metal serving platters, plants, and lamps.

EXTRA LARGE MOVING BOXES - 5.2 cubic feet,

   Size range (24"x 24"x 16").

   For shipping, storing larger household items such as comforters, blankets, clothes, lamps, pillows and any large but lighter items - Be careful to keep the weight manageable. Do not over pack…

DISH PACK BOX - 6.2 cubic feet,

    Size range (24" x 18" x 24").

   For shipping fragile articles: china, glasses, dishes, bottles, etc.

    Double Strength Carton. Specifically made for transportation of fragile, expansive articles.

PICTURE BOX - Large picture box,

    4 Boxes per pack - (40" x 60" x 4") (uboxes.com has no afflictions with our company, we used it just as an example of one

    online  provider).
    Excellent box for protection of wall art, mirrors and pictures.

LAMP BOXES - Tall and short

    3 Sets of Boxes a small and a larger one - (12" x 12" x 60")

    Lamp needs to be disassembled and top and bottom packed separately.

WARDROBE BOX - 11.00 cubic feet,

    5 Boxes Per Bundle - (20" x 20" x 48").

    Double Strength Carton. Can be used over and over again - Great for storing winter & summer clothes too! Our Heavy Duty    Boxes ensure your clothes won't sag before you do on your next move. Each Wardrobe Box comes with a sturdy metal hanger bar.

Flat Screen TV Boxes:

TV Moving Box Up to 70"

TV-Boxes,Heavy-duty-(72"x8"x42")                                                                                                                                                                                                                      Double wall box perfect for packing any flat screen TV between 56" and 70". Includes 6 Double Wall corrugated sleeves to protect your Television. Wrap your TV in 65' large bubble wrap before packing.

TV Moving Box Up to 55"

TV Boxes Heavy-duty (56"x8"x42")                                                                                                                           

Double wall box perfect for packing any flat screen TV between 30" and 55". Includes 4 Double Wall corrugated sleeves to protect your Television. Wrap your TV in 65' large bubble wrap before packing.

TV Moving Box Up to 29"

TV-Boxes,Heavy-duty,(30"x8"x22")                                                                                                                                                                                                                      Double wall box perfect for packing any flat screen TV 15" to 29".  Includes 2 Double Wall corrugated sleeves to protect your monitor. Wrap your TV in 65' large bubble wrap before packing.

PACKING PAPER,

    Bundle - (30 lbs of 24"x 36") ink-less paper roll.

    Great for protection of fragile items and filling in empty space when your packing boxes.

MATTRESS COVERS,

    Great protection from dirt, scratches, dust, and stains.

    Available for any size mattress or box spring and possibly other large items. It comes sealed on three sides - seal the top with tape.

King Mattress Cover - (78" x 8" x 90"),

Queen Mattress Cover - (60" x 8" x 90"),

Full-Size Mattress Cover - (54" x 8" x 90").

PACKING TAPE - clear tape,

6 roll bundle - Provides 650 yards of tape. Seals about 100 medium boxes. Very strong and durable product.

BUBBLE WRAP,

    Roll - (12" wide x 100')

    Excellent for moving and protecting glass and other fragile articles: electronics, expansive china, glass furniture, antiques, etc.

SHRINK/STRETCH WRAP,

    Roll - (18"x 1000' long).

    Protects against scratches, dirt, dust, and holds items tight, keeps the integrity of the construction if properly wrapped. Excellent for sofas, tables, dressers, file cabinets and a lot more.

Packing techniques

• Pack one room at a time, labeling each box with a description of its contents and its destination (e.g., kitchen, bathroom). Be as specific as you can; it will make unpacking that much easier.

• Keep the weight of your boxes reasonable. If possible, put heavy items in small boxes to make them easier to carry.

• Don't apply tape directly to polished or painted wood finishes. Removing the tape could ruin the surface.

• Double-box fragile items and add plenty of cushioning.

Long distance moves are charged by the weight of the shipment. 

Here is a table of average residence. To get a better idea get a written estimate. On the move day movers will weigh the truck.

The movers will put numbered stickers to each items/box and log them into inventory reports, along with the condition of the items. If you packed your boxes yourself, movers will indicate it on the report as PBO CU - Packe By Owner, Condition Unknown. That's why we incourrage our clients to have our movers packe all fragile items. In case of damage or loss it's much easier to prove movers liability.

Here is what an inventory form looks like:

To receive an accurate quote please get an onsite quote.

Here is a talbe of average sizes.

To file a claim:

1. Write a letter to the home office of your carrier;

2. List separately the lost or damaged items;

3. Note the exact amount for each separate item;

4. Give the date of your move, the pickup and delivery locations and contract number;

• If the damage is to packed item, you should retain the box and it's contents and packing materials. This is especially important if you packed boxes yourself. Since you will have to show that bad packing was not the reason for the damaged items.
• Providing copies of documents such as store receipts for the lost or damaged items and professional estimates for reapir will spead up the process of the claim.
• You should also retain all copies of correspondence with the mover. All correstpondence should be made by certified mail. Return receipt requested, to evidence of receipt of the claim by mover.
• Your claim should be filed, with in 9 (nine) months of the delivery of your shipment.
• The mover is required to acknowleadge claim in writing with in 30 (thirty) days. And mover must pay, decline to pay, or make a firm compromise settlement within 60 days within receipt of your claim. If some reason beyond movers control delays action for a longer time, the mover is required notify customer in writing within 60 days as to claims status and the reason for the delay and again every 30 days until the final action is taken.